I work for a large global company. I live in New Jersey and most of my work is in NJ. I travel to various locations in NJ depending on customer demand for service.
My regional office is in NY but rarely go there. I was hurt while moving and installing some heavy equipment in NEW YORK. I reported it to my mgr (NJ) and employee health nurse (west coast.) I was told that Gallagher Bassett in NJ was the office handling my claim. After finally getting through and a response they said my company wasn't handled by their office but I had to get in touch with a Pennsylvania office.
I had been hurt (2 different occasions) on the job several years ago (same company) both times in NY. I was then directed to deal with Gallahger Bassett in NY (syracuse.) I'm not sure why but it seemed the rationale was that the accident happened in NY.
There was no excess loss of worktime except for a few days handled as sick time. Medical bills and prescriptions seemed to be settled without much fuss.
My question is this time who has jurisdiction and how does it work?
This time the injury is more serious (back injury and severe pain.) There will be lost time from work on my doctors orders. I have passed the sick time limit of a few days and now am on short term disability.
I saw my physician, got meds, had an MRI, saw my physician again, different meds, and the DR. wants me to visit an ortho dr.
Any ideas on how jurisdiction is established. Should the claim go through the NY workmans comp? Or should it be NJ? Why am I dealing with an office in PA?
To add to things It is over 10 days since I reported this and the insurance co. (PA office) has not issued a claim number. The case mgr says they are having coding problems.
They have also selected the ortho dr for me to visit. Not one suggested by my physician and not particularly nearby. But in their network.
I asked today for a list of ortho doctors in their network so that I might find one more convenient. No response yet.
I will check their website.
Any ideas or suggestions.