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  1. #1
    Join Date
    Dec 2011
    Posts
    58

    Question Claims Adjuster Unavailability

    SMH NOW.....

    CA's name remains on all correspondence but she is "OUT SICK" and no one seems to know when she will return. Don't know who these other CA's are who are filling in (one is a senior claims examiner) but they seem confused about the contents of my file... I shouldn't have to fax the "fill ins" documents that should be accessible to them....Some questions I am being asked make me wonder if the adjuster who is "OUT SICK' swallowed my file...0:

    Hope I don't get lost in the shuffle. Anyone else experience similiar situations?

  2. #2
    Join Date
    Feb 2007
    Location
    Calif
    Posts
    18,045

    Default Re: How Often Do Ca's Mysteriously Disappear

    CA's handle claims at the will of the Claims Administrator. ANY employee of the CA/Claims Administrator may function as the CA/Claims Adjuster.

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