hi everyone,

can anyone advise? I've been told to start looking for work since no offers from my employer of 20 years, well i'm trying and nothing due to my limitions so i registred with a temp. agency and they now tell me they can verify my past employement because they are still waiting for my employer to get back to them to prove that i worked there after 3 calls and 3 messages 2 weeks later! the agency still can't complete my file and find work for me until my application can be confirmed. is this treatment what i should expect?