anyone had problems with Gallagher-Bassett?
anyone had problems with Gallagher-Bassett?
Yes! I have alot of issues with them
hubby dealt with them about 4 years ago...they were really good in payin for medical treatments etc....however..when it came to mileage reimbursement..STILL WAITING!! and he has had several meetings with the case manager...one as recent as 3 months ago...and she was like "yes you are definitely entitled to mileage, but you have been sending the forms to the wrong place"..(NOT)...so he done what she told him to do.....well well well....still waiting!!! its not worth gettin an attorney over....so i guess they get away with it. and yes...we turned in the forms (several times) in a timely manner.....so there should not be a problem with deadlines, etc.
I guess I have been fortunate. I've had no problems at all with them, including quick reimbursement for mileage. Now, I do not have a NCM. I work for a very large company, and my company has a person who oversee's my care, and makes sure I get test's and stuff approved immediatly. I just call her after my Dr visit, and tell her what the Dr, said/want's to do, and she usually calls them right back to get it scheduled. Sorry to hear your having prob's. Hopefully it will get better.
Yes I have had nothing but problem after problem with them. 2 years ago as of Jan. I was injured on the job having a heavy box of supplies fall on me. I reported it to my manager who filled out the report form then sent me to a clinic. I was diagnosed with a "Soft tissue injury" at first gave a prescription and told to take two days off then return to them. I did as told, returning with no change. They then sent me to another doctor for further diagnosis after requesting such from GB. That Dr., gave me another 2 weeks off and more medications. Two weeks later, no change going back to him was told that I would have problems for a while but to return to work. I went back to work only to pass out at the end of my shift from intense pain that ended up putting me in the hospital for 3 days. When I went home, still in pain I tried to go back to work but was told that I had to be fully recovered and released by a Dr. first. I called my adjuster with GB who gave me yet another Dr., I could see who lived closer to me. Going to this one told me no, that he wanted a scan done first. It took GB 2 months to authorize the scan then when it came back, the Dr. told me he wanted me to see yet another Dr., who was more specialized in the area of nerve damage.
Going to see this Dr., he put me off work for yet another three weeks with more medication. At the end of that time still no change other then the bruising had by now left was told that there was possible nerve damage and wanted me to see a specialist in that area before any surgery would be done. Now over two years later that still has not happened, I have not been able to return to work, am in pain constantly on a daily basis. I have lost my car due to being out of work, all my savings, checking, my home, and have been forced to live with my family who is struggling to help me. I have had nothing from GB at all in the way of Compensation telling me over and over again that they had not received the forms or information from the Doctors. I had to retain a lawyer almost two years ago who is still fighting them and we seem to be at some type of stalemate with GB and their lawyer.
A year ago the judge ordered mediation prior to setting a trial date which has not yet happened and rather then sending me to a nerve specialist that was recommended they wanted to send me to a rehab therapist who I was told would not be able to do anything for me till the injury was correct to begin with. The interesting part to this after not seeing the therapist is that recently I received a letter from yet another compensation service who works hand in hand with GB that stated there was a need for my lower back sprain and were authorizing one month but that it might not include any compensation. Back Sprain? Not even close to what happened and the funny part was that my Doctors findings were listed on that same letter stating Lower abdominal nerve damage.
Still no compensation, no help, no surgery, no job, I am penniless with nothing. I feel like I'm talking to myself as I can't even get my lawyer to be able to move forward with anything without knowing more as to the extent of the damge or if I would even be able to return to work. I was told that I can't even file for state disability because it is a workman's comp issue and should I receive anything I would have to pay disability back since I can't receive them at the same time and have to wait for a determination from comp first.
I wish our new President and Congress would look into GB and their dealings with injured workers. There should be some law and/or regulations that would prevent something like this from happening where workers like us are destroyed, our life savings and everything we had taken away from us while they sit there enjoying life. I guess they figure that I will die soon and then they won't have to pay out anything. Unfortunately I can't even seek other legal help since I am on a contract with this lawyer at 15% or anything recovered. I have no idea what to do next or where to turn.
i KNOW THE FEELING HAVING SAME PROBLEM WITH GB AND MY LAWYER
It is certainly nice to know that I am not alone with GB. They not only have denied claims, but have very very rude case managers. They sent my file to a company called OCCMD, they too are very incompetent in knowing the amount of pain people are in, They don't seem to get that each case is different. I am realizing the company I work for doesn't care either, cuz' if they did they would provide better coverage for their employees.
They have been screwing with me for years and the longer it goes on it will only cost them more every day because I will not take their tiny pay off over the treatment every Dr. I've seen but their's says I need so until that time they want to authorize treatment it will only cost them more and so far their bill is around 250K and climbing. It's their game so I will play along, I have nothing but time on my hands thanks to them.
I would have to say it depends on your case manager. I was injured and had to undergo three surguries. After approximately 3 years I was told they wanted to "settle". I was assigned a new case worker. I could never reach her and she would not answer my questions. I finally got an attorney and the attorney has delt with her from this point forward. One Attorney I spoke with said that GB is very difficult to deal with.