Re: California Labor Code 5402
Yes, see below.
Do they have to inform me in writing as opposed to a phone call?
(b) Insofar as practicable, the notice of potential eligibility for benefits required by this section and the claim form shall be a single document and shall instruct the injured employee to fully read the notice of potential eligibility.
If they fail to cooperate, have no further contact with that adjuster and retain a lawyer.
Moderator Responses are based on my personal bias, experience and research - They do not represent the views of the admin nor may be accepted in the legal community, always consult an attorney.