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  1. #1
    Join Date
    Nov 2020
    Posts
    2

    Default Workers Comp Adjuster Not Responding to My Calls or Emails

    My workers compensation claim was made in the State of: Illinois. I injured my knee 9/15. Informed my employer but an injury report was not filled out. Did not see a dr until 10/14.I was sent to immediate care. X-ray was done and showed nothing. Was sent for MRI. MRI result was my ACL is torn. High grade partial. I was then refered to Ortho. All arranged and chosen for me. Ortho said I need ACL reconstruction surgery. Pre-op PT was ordered. First workers comp adjuster contacted me by email 10/14 and asked 3 questions I answered them and never heard from him again. Just found out that I have a new adjuster via my employer. I sent 2 emails to new adjuster and have gotten no response. Should I be concerned. How long does it take to get approved. Should I have an attorney? I am new to this and have no idea how it all works.

  2. #2
    Join Date
    Oct 1971
    Posts
    5,183

    Default Re: Workers Comp Adjuster Not Responding to My Calls or Emails

    Was sent for MRI. MRI result was my ACL is torn. High grade partial. I was then refered to Ortho. All arranged and chosen for me.
    First workers comp adjuster contacted me by email 10/14 and asked 3 questions I answered them and never heard from him again. Just found out that I have a new adjuster via my employer. I sent 2 emails to new adjuster and have gotten no response. Should I be concerned. How long does it take to get approved. Should I have an attorney?
    It's only been a month, a new adjuster shouldn't make a difference in the status of your claim - if the first adjuster approved the claim you should be fine.
    If you get a denial, have no further contact with that adjuster and lawyer up.
    It wouldn't hurt to consult a lawyer and see if he'll take the case on a stand by basis, if there is problems he can step in.

    Tony
    Moderator Responses are based on my personal bias, experience and research - They do not represent the views of the admin nor may be accepted in the legal community, always consult an attorney.

  3. #3
    Join Date
    Nov 2020
    Posts
    2

    Default Re: Workers Comp Adjuster Not Responding to My Calls or Emails

    So now it has been 5 1/2 months. I have been walking around with a torn acl. I am still working with a brace on my knee 7 hrs a day. I have had no treatment and now the insurance has scheduled an IME. What is the point to this when the Dr that recommend surgery was someone they sent me to to begin with? MRI shows ACL is torn how can they possibly argue with that? The whole process is so frustrating.

  4. #4
    Join Date
    Oct 1971
    Posts
    5,183

    Default Re: Workers Comp Adjuster Not Responding to My Calls or Emails

    This is exactly why you need a lawyer, they're obviously not taking you seriously.
    Have no contact with the adjuster and lawyer up now!!

    Tony
    Moderator Responses are based on my personal bias, experience and research - They do not represent the views of the admin nor may be accepted in the legal community, always consult an attorney.

  5. #5
    Join Date
    Feb 2007
    Location
    831 East Morehead St., Ste 355, Charlotte, NC 28202
    Posts
    3,802

    Default Re: Workers Comp Adjuster Not Responding to My Calls or Emails

    TONY is right. If you don't get a good workers' comp lawyer to help you, you will get nothing.
    The North Carolina Court of Appeals has held that "In contested Workers' Compensation cases today, access to competent legal counsel is a virtual necessity." Church v. Baxter Travenol Labs, Inc., and American Motorists Insurance Company, 104 N.C. App. 411, 416 (1991).

    Bob Bollinger, Attorney and Board Certified Specialist in NC Workers' Compensation Law

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